Website Policies

>Website Policies
Website Policies 2018-05-01T16:42:29+00:00

Welcome to the Roche Legal website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, disclaimer and cookie policy govern Roche Legal relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Roche Legal reserves the right to periodically update or modify the below policies. Any changes to our policies will be posted on the Roche Legal website. Roche Legal always encourages users who may have specific concerns about the gathering or use of any such information to view our policies regularly and / or to contact us for further information.

The term ‘Roche Legal’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice;
  • This website uses cookies to monitor browsing preferences;
  • Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law;
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements;
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with any copyright notice, which forms part of these terms and conditions;
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence;
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s);
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

By visiting and using our website, you accept this disclaimer in full. If you do not agree with all or part of this disclaimer, you should not use our website.

Although every effort has been made to ensure that the content of our site is up to date and accurate, errors may occur. Roche Legal does not guarantee that the information contained in this website is complete or free from errors. In particular, any articles in our archives may be out of date. Roche Legal accepts no liability for any loss or damage whatsoever arising as a result of any information contained in this website.

About Roche Legal

Roche Legal is the trading name of Roche Legal Limited a company registered at Companies House with Company number 09667485. A list of Directors is available for inspection at 4 Westfield House, Millfield Lane, York YO26 6GA.

Roche Legal Limited is authorised and regulated by the Solicitors’ Regulation Authority – SRA No. 624200. We are also registered with the Information Commissioner’s Office (ICO), the UK’s independent authority set up to uphold data privacy for individuals. Our ICO registration number is ZA144874.

A copy of the SRA Code of Conduct 2011, which sets out the rules of professional conduct which apply to solicitors, is available on the Solicitors Regulation Authority’s website which you can find here.

Our compulsory layer of professional indemnity insurance is provided by Travelers Insurance Company Limited 61-63 London Road, Redhill, Surrey RH1 1NA | | 01737 787 787 and covers England and Wales.

If you are a client and we have made a contract with you by electronic means, you may be entitled to use an EU online dispute resolution service to assist you with any contractual dispute you may have with us. This service can be found at

Use of our website

Any information you send to us via our website must be accurate, true and not misleading. Any information or data we send to you is confidential. By contacting us via our website, you accept that this is not a completely secure method of communication. You understand and accept this lack of security when communicating with us in this way.

You are permitted to use our website for your own purposes, and to print and download material from this website, provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent.

You must not use our website in any way that causes, or may cause, damage to our website, or impairment of the availability of the website. You must not use our website in any way that would be (or is in connection with) anything illegal, fraudulent, harmful or unlawful.

You must not perform any kind of data collection of our website. This includes but is not limited to data mining/harvesting/extraction. You must not violate the key actions set out in our robots.txt file. You must not use our website to send, copy, store, host, transmit, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

No Warranties

Roche Legal reserves the right to alter, change or stop any or all of our website services, at any time and without notice or explanation. This includes publishing to our website. If this happens, you will not be entitled to any compensation or payment.

This website may include links to third party websites for which Roche Legal accepts no responsibility for the content of such sites. Any link to a third party website should not be construed as an endorsement of products of services.

Every effort is made to keep our website up and running smoothly. Roche Legal accepts no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Exceptions and Limitations

We exclude to the extent fully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms which is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, increased overheads or administrative expenses or management time) arising out of your use of or inability to use our website, or from any information or omission contained in this website.

We do not exclude our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited by law.

To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage, of any nature.

Except where specifically stated in respect to online products, nothing in these pages constitutes either an offer, or legal or other professional advice and by using this website you confirm that you have not relied on such content.

Please note that although reasonable care is taken to ensure that our website and the materials available from it are virus-free, we cannot accept responsibility for any virus which may affect any material you download.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website.

Intellectual Property

The intellectual property rights (including, without limitation, copyright and trade marks) in all material on the website (including, without limitation, text, images and plans) are owned by Roche Legal or our licensors and your use of them is limited as set out below.

Expect where otherwise stated, you are permitted to display the pages of our website on your computer screen and print a reasonable number if unmodified copies of any of the pages of our website for your own, non-commercial use. You may not change or delete any author attribution, trade mark, legend or copyright notice, and by printing or displaying our website you do not acquire any rights in it.

Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with the law of England and Wales. Any dispute arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales. Any dispute arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

Disclaimer Updates

Roche Legal reserves the right to periodically update or modify this disclaimer. Any changes to this disclaimer will be posted on the Roche Legal website. The revised disclaimer will apply to the website from the time of the updated disclaimer.

This Privacy Policy sets out the policy adopted by Roche Legal towards visitors of the Roche Legal website. Although the Roche Legal website is hosted by a third party, we are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. This privacy policy applies to the site and all products and services offered by Roche Legal.

General Undertaking

When visiting the Roche Legal website or contacting Roche Legal we will:

  • Respect your privacy and confidentiality;
  • Only record your personal details in the manner and for the purposes set out in this Privacy Policy;
  • Keep your personal details secure from unauthorised access, use or disclosure; and
  • Not sell, rent, trade or otherwise knowingly share or provide your personal information to any third party except insofar as legally obliged to do so.
  • Only use your information in accordance with the terms of the General Data Protection Regulation (GDPR) (EU) 2016/679.

Indirect collection

The Roche Legal web server automatically collects standard information such as browser type, operating system, access times, etc.

The Roche Legal websites use cookies to customise web page content. Cookies are small electronic files which a website can transfer to a user’s hard drive to identify a user and personalise their use of that website. Please see our Cookie Policy for more information.

Any information that is collected indirectly is used by Roche Legal only to monitor the volume, type and pattern of traffic towards, and usage of the Roche Legal websites and to develop the design and layout of the website.

Direct collection

Roche Legal may collect and store the following limited personal information:

What we collect:

  • Information about your computer and your visits to our website;
  • Information you provide to us by consent when signing up or subscribing to our newsletter or specific contact forms;
  • Information you provide to us by consent when using any of our services on our website;
  • Information you send to us through our website relating to any communication between you the user and us;
  • Information that you provide when making a purchase or transaction on our website for any of our services, this includes, your name, address, telephone number, email address and card details;
  • Any other information you would send to us as part of using our website or services.

The information you provide is voluntary, but if you disclose to us the personal information of any other, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

What we do with the information we gather

The personal information that you submit to us through our website will be used for the purposes specified within this policy or on the relevant web pages of the website.

We may use your personal information to:

  • Administer and personalise our website and business for you;
  • Enable you to use the services available on our website;
  • Send you marketing and non-marketing communications;
  • Send you emails that you have requested, or that are automatically sent by an action you undertook on our website;
  • Send you any email marketing or newsletter, if you have consented. You can either unsubscribe from this or contact us at any time if you do not want to be sent these communications;
  • Send you normal or marketing communications relating to our business, that may be of interest to you, this can be via post or any other technology that you the user has agreed to. You can contact us at any time if you do not want to receive these communications;
  • Provide third parties with analytical or statistical information about our website use or users. These third parties will not be able to identify any individual from that data;
  • Complete any enquiries made by your, or any complaints you the user may have with our website;
  • Prevent fraud and keep our website secure at all times.

Controlling your personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We will retain documents (including electronic documents) containing personal data:

  • To the extent we are required to do so by law;
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; or
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

We take all reasonable, technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Storage of any personal information you provide will be on our secure internal network which is secured by a password and firewall.

You the user will acknowledge that the transmission of information over the internet is and can be inherently insecure, and that we cannot guarantee the security of data sent over the internet.

Access to Information

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) (EU) 2016/679.

Roche Legal can provide you with a copy of any information that Roche Legal maintains about you writing to us via our registered office address.

Updating Information

You can contact us to update any personal information we hold about you at any time.


This website contains hypertext links to external websites. Roche Legal is not responsible for the privacy policies operated by the owners of those sites and does not accept responsibility for any information obtained by third parties as a result of use by you of such hypertext links.

Privacy Policy updates

Roche Legal reserves the right to periodically update or modify this privacy policy. Any changes to this Privacy Policy will be posted on the Roche Legal website. Roche Legal always encourages users who may have specific concerns about the gathering or use of any such information to view this Privacy Policy regularly and / or to contact us for further information.


Our website uses cookies. You will receive a message when you first visit our website asking for your consent to the use of our cookies in accordance with the terms of this policy. By visiting and using our website, and to agreeing to this policy, you are consenting to the use of our cookies in accordance with the terms set out in this policy.

What are cookies?

A cookie is a very small text file. It contains a string of letters and numbers that are sent by a web server to a web browser and stored by the browser on your computer.

Our cookies

Persistent cookies

These cookies will be stored on your computer by a web browser. They remain valid until a set expiry date, unless deleted by the user beforehand.

Session cookies

These are created when a user visits a website. They expire at the end of that user session, when the web browser has been closed.

Third party cookies

These are cookies provided by third parties on our behalf to research the use of our website. These cookies could be both session and persistent cookies. They do not store any personal information.

Website optimisation

Our website may also use software which enables us to study and improve your user experience. This could include both session and persistent cookies. They do not store any personal information.

Blocking or removing cookies

You have a number of options when it comes to receiving cookies. You may wish to set your browser to reject all cookies, to allow only ‘trusted’ sites to send them, or to accept only those cookies from websites you are currently using.

We recommend that you don’t block all cookies. This is because parts of the Roche Legal website rely on them to work property.