Award Winning York Solicitors

It’s important to make sure we’re the right solicitors for you before you formally appoint us to work on your matter. This is why we offer a ten minute complimentary consultation.

During the consultation, you’ll have the opportunity to explain your situation and ask us about our services. We’ll then be able to tell you how we can help. In the event that we’re not the right match for you, we’ll do our best to recommend someone who is.

The quickest way to get in touch with us is either by phone or email. You can also request a call back or book a complimentary consultation

We’ll get back to you as soon as possible within our normal office hours (9am–5pm, Monday to Friday).

At Roche Legal, we charge in two ways: fixed fee and hourly. Which one you pay will depend on what type of legal service we will be carrying out for you. Many of our services – such as writing a Will or a Lasting Power of Attorney – are charged on a fixed basis. This means we’ll be able to give you an exact cost before we start.

For legal services such as administering the estate of someone who has died or an inheritance dispute, we charge by the hour. We always give an estimate of how much work may be involved, though these situations are not always predictable.

Once you’ve decided to work with us, we’ll send you a client care letter and our terms of business. We usually send this out by email, but we can send a hard copy in the post if you prefer.

You’ll need to sign the client care letter to confirm you’re happy to go ahead. This is to make sure that you’re clear on the service we’re providing and that you know what to expect from us throughout the process.

If you decide to work with us after your complimentary consultation, we’ll ask for a deposit to secure your next meeting with one of our lawyers. This is non-refundable but will go towards the full cost of the work you ask us to undertake.

After this meeting, we’ll then ask you for a payment on account for all or part of our fees.

If we’re completing a fixed fee matter for you, we’ll usually ask you to pay the full amount before we begin.

If we’ll be working with you on an hourly basis, we’ll ask you to make a payment on account towards our expected costs. We’ll then invoice you monthly. We ask that our monthly invoices are paid in full. The balance will be used towards your final bill and any excess will be returned to you.

The exception to this is if we’re working on your behalf to manage the estate of someone who has died. If we are expecting to receive funds from the estate as part of the administration, we will usually agree to wait for these funds for our invoices to be cleared.

As soon as we’ve received the signed client care letter, the first payment and any other information we asked for at the initial meeting, we’ll be able to get started.